No Adult,
MLM, Get Rich Quick or Spam-Driven Products
In an ideal world most people
would behave decently and it wouldn't be necessary to have a set of content
policies. But the world isn't ideal and the Net closely mirrors real life.
We've developed a few simple rules that help us determine who we'll host
and who we won't. Here's what they are:
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Australian Cybermalls doesn't
host any sites that deal with sex, pornography or adult products, or which
foster intolerance or promote hatred, and we won't knowingly accept advertising
for sites like this either. We recognise that a variety of people object
to these sorts of sites for a variety of reasons and we respect
that. We're a family-oriented site and our content is for general viewing.
We don't broadcast anything that we'd feel uncomfortable about our own children
seeing. |
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We take the same attitude
with MLM products. It seems highly questionable to us that MLM is founded
on the concept that it's more profitable to recruit people into a sales chain
than it is to actually sell product. While there are probably some ethical
and successful MLM companies out there, the majority we've seen aren't
and the the industry is completely unregulated. Until it cleans up
its act (if it ever does) we're very happy to let these sites pass us by.
We won't knowingly advertise MLM products either. |
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We've also never found
a get rich quick scheme that makes anyone rich except the promoter.
We believe that the path to prosperity is founded on delivering real
value. And that generally entails a lot of hard work. Selling dreams
of effortless wealth to gullible or desperate people doesn't impress us at
all. If this means that we'll never host a site headlined "How To Make $1,000,000
In 30 Days" or discover "How To Make A Fortune In Direct Mail" that's unfortunate
.....but hey! we're over it. |
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Finally, we're affronted
by spam like most people on the Net and we applaud moves to outlaw it and/or
make it a financially ruinous practice. Honestly, why do people bother? We
certainly don't mind clients mailing out information to visitors who've requested
it or receiving information we've requested ourselves. But we
do mind being mass-mailed by strangers. We won't host sites
that do this either. |
Honest
Conduct and a 100% Satisfaction Guarantee
Some cybermalls charge their
tenants a percentage of every online sale they make. We certainly
don't! We charge a modest monthly fee for a Mall StoreFront,
but we allow our tenants to get on with their business in the way they see
best.
Other cybermalls (and most
ISPs) will also accept anyone who pays their fees without questioning their
bona-fides. Again, we don't! We're pretty choosy about
who we agree to host.
There are many things more
important than money and we think quality and integrity are two of them.
Call us old-fashioned if you will, but it works for us and the clients we
do host and we're not about to change.
We do insist that all
our tenants agree to abide by our core policies (see above), treat
visitors well, respond to email enquiries promptly and courteously and be
willing to offer a full refund on any returned goods. And to their undying
credit, not one of our tenants has ever had a problem with any
of these conditions. After all, they're simply good business practice
and sound common sense, aren't they?
Privacy and
Security
Lastly, Australian Cybermalls
respects the
privacy of all our visitors
and we don't allow any of our tenants to re-sell any lists they acquire through
operating a site with us. This practice is a betrayal of trust.
We also use SSL ordering
systems to provide security for all of our customers who order online,
and as part of that security system all customer credit card details are
removed from our SSL server as soon as possible after an order is received.
Not because SSL is unsafe, but because we want to provide absolute peace
of mind to anyone who's even remotely uncomfortable with online
commerce.
There. That's everything. Wasn't
so bad, was it?
Help Us
To Help You!
Australian Cybermalls has had
these simple policies in place since we started in 1996 and they've worked
very well for everyone. But we know that no system is perfect and in the
end the ultimate arbiter of our tenants' behaviour is you - our visitor,
customer and friend.
We're sure you'll understand
that it's very important to us and all our good tenants that we never have
a bad apple in the barrel. So if you should ever have a problem with any
Mall tenant that you can't resolve with them, then by all means please
contact us and we'll look
into it for you ourselves. |
